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We are also able to offer a comparison service to help you save money on your gas and electricity bills.
(We work in conjunction with uSwitch who are a free & impartial switching service. They are accredited by Consumer Focus – which ensures everything I tell you today will be completely accurate & impartial.)
Quote
- So I just need to confirm that your postcode is______?
- And who is your current supplier?
- Is this for gas and electricity?
- And how do you currently pay for your bill?
- Do you have a bill to hand at all? (IF CUSTOMER HAS BILL TO HAND REMEMBER TO ASK FOR THEIR ANNUAL CONSUMPTION WHEN CALCULATING USAGE)
1. YES – Can you see the name of the plan on your bill?
2. NO – do you know what plan you are on, have you ever discussed these with your current supplier?
- Do you have economy 7- this is where you have a day rate and an evening rate for your electricity giving you two separate meter readings?
- Are you currently in any arrears with you current supplier?
- How much do you spend a month (monthly DD) / quarter (pay on receipt of bill) on your Gas? (This must be excluding arrears)
- How much do you spend a month (if DD)/ quarter (if bill) on your electric? (Thins must be excluding arrears)
Do you have access to an email address? – This enables you to get the biggest savings If no email address you MUST use donotreply@uswitch.com (only for plans that are not managed online)
- How would you like to pay your new bill? – DD enables you to get the biggest savings
Results
Based on the information you have provided I can see that you can make a saving of £.......... by switching your supply to ......(suppliers name)........ on their ......(name of plan).... tariff.
You are currently paying £........, with this new plan your calculated annual price would come down to £...... which would mean your Direct Debit would be £......
**Remember – you must add discounts on NPower prices if client wants to know monthly payment**
- Read out the plan features and discounts, and remember to go through the unit rates and standing charges (if any).
- The plan also carries a cancellation fee of £....... if you were to leave the supplier before....(date)...
You must make the customer aware of any cancellation fees that are on their current plan. If you are not aware of any then you must tell the customer that charges may apply and that they should check with their current supplier.
So would you like us to start saving you money on your energy bills today?
Click on relevant supplier script below before proceeding!